Below are frequently asked questions, you may find the answer for yourself
Shipping and Payment:
Using the international postal system, we can ship to every country in the world by Fedex or Blue Dart.
It is shipping cost per package.
Yes, It is according to the law of the land. So customer has to pay the custom and the import duty according to their country’s law and order.
When your order is shipped, a confirmation mail from agnigems.com with the tracking number will be sent to you. Using that number you can track your order on agnigems.com itself.
Do not accept the package if the seal is broken or in a broken condition, and do not sign the authorized documents to accept the product.
We accept payment via Internet Banking, Credit cards, Debit Cards, American Express, Visa cards, Cash Cards and wire transfer from any of the banks listed on our site at the time of checkout.
Yes, we accept payment by international money order but in case of some special request. Write us at firstname.lastname@example.org
Yes, we accept payment via wire transfer from any of the banks listed on our site at the time of checkout.
You can opt for other payment modes provided by agnigems.com case you don’t have credit cards u can write us at email@example.com
Yes. agnigems.com has configured 128–bit security system to keep your data secured and confidential.
Guarantee and Returns:
Yes, we provide certificates for gems from A class International Gemological Laboratory- www.dhcinternational.com/ Laboratories. You can check the information of your gemstones on www.dhcinternational.com/
Please refer to Return Policy.
Gem information and Certification:
Yes, we provide the Natural Gemstones only.
Yes, many varieties of gemstones are rarely or never treated.